What Our Clients are Saying



Our mother moved into Primley House almost two years ago, quickly settling in and making new friends. The house has a large garden which is secluded and she enjoys sitting outside during the day. A very varied activity programme is provided for residents to enjoy every day and there are often afternoons when they are able to go out in the Primley House bus - usually to include a cream tea somewhere! Alternatively, entertainers come to visit, with many returning for repeat visits. The standard of food is excellent, being prepared and cooked on site, with plenty of choice. The staff are all very friendly, caring and attentive. We (and our mum!) are very happy with the way the house is run.

After my father passed away my mother was not able to care for herself. We all felt concerned with moving her into a 'home'. However, I can honestly say this has been a revelation - Primley House is wonderful starting at the top management down to all the staff, it is friendly, caring, lovely gardens, good housekeeping and good food. I cannot think of a negative and as a family, we are very happy with every aspect of the care. I can recommend it highly enough.

My twin brother was here for some time . He sadly passed away on May14th 2022 He had the best care at Primley House, the staff are very professional and he was happy to be there.

It's a wonderful place to live. Very caring Staff. Wonderful food. Residents are very well look after. Couldn't wish for better.

What a splendid Care Home! All the staff were so compassionate, thoughtful, efficient and professional whilst caring of my mother during her recent stay.The attention to detail was incredible and made such a positive impression on my mother and myself. It is an absolute pleasure to post this review

My mother-in-law has recently gone to live in Primley House and we have been very happy with how quickly she has settled in. We attribute this to the very kind staff and the friendliness offered at the home. She likes the food, the gardens and her room. We are very pleased.

Thank you so much to a wonderful team at Primley House. Your care, compassion, kindness and dedication to each and every resident is amazing. I cannot think of anywhere better for my Mum to have stayed for her respite. The food is brilliant, it is spotlessly clean and the room my Mum stayed in was lovely and welcoming. You have such a wonderful atmosphere both inside and outside and the attention to detail is spot on. Thank you, each and every one of you.

I just wanted to say a few words of appreciation for all the acre and compassion you gave to my father over the last 3 years. I realise it hasn't always been an easy time for yourselves. with Dad's deteriorating mental health and behaviour, but I always knew, whatever the circumstances, everyone would do their very best for him. Whenever I visited, he would always, without fail, tell me how well-treated and cared for he was. In addition, on top of everything else, you have had to deal with an unprecedented pandemic. Therefore, on behalf of the family, I wish you all health and happiness and our sincere gratitude.

My family would like to thank the staff at Primley House for the ongoing care they provide, the home is always very clean and smells nice, the food is excellent and served in a very nice dining room, there are also daily activities organised. Thanks again to all the excellent staff.

Wonderful location, set in gorgeous grounds. The staff are first class and so caring. The home is very well run and in my opinion the best around.

We would like to express our gratitude for the wonderful care you gave my brother. It is a comfort to know that he was with people he knew and care for him, in his final days. Best wishes to you.